Hotlines & Helplines

The Orange County Crisis Call Center connects people in need of support for mental illness, substance use, developmental disability, sexual assault, or who need information/referrals with trained professionals, 24/7. Calls can be informational or crisis related, call 311 or 800-832-1200. https://www.orangecountygov.com/1796/Crisis-Call-Center. If you or someone else are in immediate danger, please call 911.

COVID-19

For the latest information regarding COVID-19, please visit cdc.gov, which provides the most up-to-date information regarding COVID-19

Disaster Distress Helpline

SAMHSA Disaster Distress Helpline: 1-800-985-5990 or Text: TalkWithUs to 66746

Other Support Services
National Suicide Prevention Lifeline
  • Phone: 800-273-TALK (8255)
  • Spanish: 888-628-9454
  • TTY: 800-799-4889

myBenefits

NY Connects - Orange County
  • Phone: 1-800-342-9871
  • Website: www.nyconnects.ny.gov
  • Provides Information Regarding:
    • Home Caregiver
    • Caregiver Supports
    • Care Coordination
    • Respite Caregiver
    • Transportation
    • Home Delivered Meals
    • Health Insurance Information
    • And More
Orange County Office of the Aging
  • Phone: 845-615-3700
  • Website: www.orangecountygov.com
  • Provides Information Regarding:
    • Health Insurance Information, Counseling, and Assistance Program
    • Home Energy Assistance Program (HEAP)
    • Retired and Senior Volunteers Program (RSVP)
    • Senior Dining Program
    • And More
Orange County Department of Mental Health

Mental Health Association in Orange County Inc.

Hospice of Orange and Sullivan
  • Phone: 845-561-6111
  • Website: www.hospiceoforange.com
  • Provides Information Regarding:
    • Bereavement Support Groups
    • Individual/Family Grief Counseling
Alcohol and Drug Awareness Council (ADAC)

Fearless! Hudson Valley
  • Phone: 845-562-5340
  • Website: www.fearlesshv.org
  • Services Provided:
    • Advocacy
    • Support
    • Education
    • Prevention
    • Shelter
    • For Domestic Violence, Sexual Abuse, Human Trafficking, & Crime Victimization
Safe Horizon
  • Sexual Assault Victims: 212-227-3000
  • Domestic Violence Victims: 800-621-HOPE (4673)
  • TDD: 866-604-5350
  • Assistance available in multiple languages

For any additional questions about services in our area, or if you need more support, please talk to your Horizon provider about the Behavioral Health Program.